01664 560266

Browning Suzuki
43 Norman Way, Melton Mowbray, Leicestershire,
LE13 1JE
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GDPR Privacy Policy



Browning Suzuki – Privacy Statement


  1. Introduction

At Browning Suzuki, we take your privacy seriously and will only use your personal information for the following purposes:

  • To administer your account and to enable us to provide you with the products and services you have requested from us
  • To contact you about any products or services that may be of interest to you


  1. Collecting Personal Information

The personal information we collect from you will depend upon the nature of your enquiry or the product or service you purchase from us. We may collect, store and use the following kinds of personal information:

  • Information that you provide to us when making an enquiry via our website, telephone or at one of our dealerships;
  • Information that you provide to us when signing up to any distribution lists to receive correspondence from us;
  • Information relating to any purchases you make of our goods or services, including any other transaction details (including your address, telephone number and payment details)


  1. Using Personal Information

Personal data we receive will be used for the purposes it was provided. The legal basis for processing your personal information is one of the following:

  • Meeting the terms of your order and/or performance of a contract;
  • To send statements, invoices and payment reminders to you, and collect payments from you;
  • It is necessary to protect the vital interest of you or other persons, such as safety issues regarding your vehicle
  • To send promotional marketing material which we believe may be of interest to you, if you have requested it (you can inform us at any time if you no longer wish to receive this information);
  • It is necessary for the performance of a contract;
  • It is necessary to comply with mandatory legal or statutory obligations;
  • It is necessary for the purposes of our legitimate interests as data controller; or whereby you have given us permission to use the personal data


  1. Disclosing Personal Information
  • We may disclose your personal information to any of our staff, agents, suppliers or subcontractors where it would be reasonable to do so. (If consent is necessary to facilitate this sharing, we will ensure it is obtained prior to processing)
  • We may disclose your personal information to any member of our group of companies where it would be reasonable to do so including our manufactu4ring partners and nominated partner suppliers. (f consent is necessary to facilitate this sharing, we ill ensure it is obtained prior to processing)
  • We may be legally obliged to disclose your personal information:
    • To the extent that we are required to do so by law;
    • In connection with any ongoing or prospective legal proceedings;
    • In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and credit risk);
    • To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information, where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

“Manufacturer(s)” and “Nominated Suppliers” detailed below:

  • Suzuki GB plc
  • Renault UK
  • Dacia UK
  • Suzuki Financial Services Limited, part of Lloyds Banking Group
  • EmAC Ltd
  • Evolution Funding Ltd
  • MotoNovo Finance, a division of FirstRand Bank Limited
  • Suzuki UK Warranty (Allianz)
  • Suzuki UK 7 Day Insurance
  • AMS Insurance Services Ltd
  • Momentum Warranties Ltd
  • AWP Assistance UK Ltd
  • Melton Accident Repair Centre
  • HPI Ltd
  • Motability Operations Limited
  • Automated First Registration and Licensing System (AFRL)
  • Financial Conduct Authority
  • ITC Compliance
  • DVLA
  • G3 Paint Protection
  • Facebook Limited
  • Google Limited
  • Vital Software
  • Pinewood Technologies plc
  • AA Assistance
  • Mail Chimp
  • World Pay Credit Card Processing
  • Liverpool Victoria (Dealership Motor Policy)


  1. Security of Personal Information
  • We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information
  • We will store all personal data you provide on our secure servers
  • All details of financial transactions
  • We take steps to ensure that any third parties we work with have security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored securely in accordance with the legislation.


  1. Your Rights

Under data privacy laws, you have the rights to:

  1. Request deletion or correction of your personal data;
  2. Request access to your personal data;
  3. Request that your personal data be transferred to another person


Change your Data

If we do hold information about you; you can also ask us to correct any mistakes by contacting us by telephone, 01664 560266 or email: browning37@btinternet.com

Delete your Data

You can ask us to delete the information we hold about you by emailing browning37@binternet.com and requesting this


You may instruct us to provide you with any personal information we hold about you. Upon receipt of a request:


  • We will, after confirming identify, provide all relevant data we may hold to you in the most practical format unless otherwise stipulated and reasonably possible
  • We may withhold personal information that you request to the extent permitted by law
  • If you instruct us to no longer process your personal data, we will do so as quickly as possible
  • If you instruct us to destroy any/all of your personal data, we may hold we will do so as quickly as possible
  • We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.


  1. Our Website

Our website is powered by Autoweb, our third-party web services provider. Autoweb is committed to ensuring that data is processed in accordance with applicable data privacy laws and is kept secure. Autoweb is certified to the standard of ISO 27001 (an international standard for information security).


If you visit our website

When someone visits our website, Autoweb collects standard internet log information (your IP address, browser, and type of device) and details of visitor behaviour patterns (where you joined our site from, the path you take through our site and where you leave). These are stored against unique IDs (which are strings of numbers)


© 2020 Browning Suzuki. All Rights Reserved. | www.suzuki.co.uk | Privacy Policy | VAT Number - 834 3411 49 | Company Number - 5024764