Jess

Jess is a Parts and Service Advisor at Browning, bringing three years of motor trade experience to the team. She joined Browning afterworking at a PLC dealership and has really embraced the more personal, independent atmosphere the dealership offers.

In her role, Jess is responsible for booking in customers, organising parts, and keeping clear communication flowing between the service team and technicians. Her day-to-day work is all about making sure everything runs smoothly and customers feel well looked after.

Before moving into the automotive industry, Jess worked extensively in social care, giving her strong communication skills and the ability to build trust quickly with customers. Her calm, friendly approach and attention to detail make her a valuable part of the Browning team, helping ensure every customer has a positive experience from the moment they walk through the door.